FAQs

How do these magnetic lashes attach? +

Our magnetic lashes are designed to lock together securely using small cosmetic-grade magnets. The upper lash band connects with the lower lash pieces for a strong, stable and completely glue-free hold.

Can I use eyeliner? +

Yes. You may apply your preferred eyeliner before placing the magnetic lashes.

How do I remove the magnetic lashes? +

Gently lift the lash band and peel the small lashes away — no force or pulling required. Ensure your eyelids are free from oil-based products, as oils can weaken the magnets over time.

Do I need experience to apply these lashes? +

Not at all. Our lashes are designed for beginners and become easier with each use. No glue, no tools and no experience needed. Most customers feel confident within their second or third wear — just align, clip and go.

Are magnetic lashes safe to use on my eyes? +

Our lashes are designed for normal cosmetic use and are made from lightweight synthetic fibres. Individual sensitivities can vary — if you have sensitive eyes or allergies, we recommend testing carefully before full use. If irritation occurs, discontinue use immediately.

Are the lashes heavy or uncomfortable? +

No. Each style is designed with a lightweight band so they feel soft and comfortable throughout the day. Most customers forget they're wearing them within minutes of the first wear.

Are they safe for contact lens wearers? +

Absolutely. The lightweight band and soft design are comfortable for contact lens wearers.

Are these lashes vegan and cruelty-free? +

Yes. All products are made from premium synthetic fibres, fully vegan, cruelty-free, and suitable for sensitive eyes.

How many times can I reuse these lashes? +

With proper care, each pair can last up to one year. Keep the magnets clean and always store the lashes in their original box.

What is the best way to clean my lashes for reuse? +

After removing them, gently peel off any residue from the magnetic band. To clean the fibres, use a cotton swab lightly dipped in a non-oil-based makeup remover or micellar water. Do not soak the lashes.

How long does delivery take? +

Orders are processed within 1–2 business days. Delivery within Ireland usually takes 3–5 business days after dispatch.

Do you offer tracked shipping? +

Yes. At checkout you can choose Free Standard Delivery with no tracking or Express Tracked Delivery for €4.95.

Do you ship internationally? +

We currently ship to Ireland and the United Kingdom. UK delivery typically takes 10–15 days. International shipping to other countries will be available soon.

How do these magnetic lashes attach? +

The lashes are designed to lock together securely using tiny magnets for a strong, stable, and glue-free hold.

Can I return my lashes? +

Because lashes are hygiene products, we can only accept returns for unused and unopened items. Please see our Return Policy page for full details.

What if my lashes arrive damaged or faulty? +

We will replace your item free of charge. Simply email us with your order number and a photo of the issue.

How do I contact customer support? +

We're always happy to help. Email us anytime at customerservice@ezylashes.com and we usually reply within 48–96 hours.